Patients on long-term medication can order repeat prescriptions in the following ways:
In person – Please use the repeat prescription slip provided with your last prescription, indicate the items you require and return to the centre via post or post in the box outside your surgery site. Alternatively if you do not have a printed slip, or have lost it, please clearly write down your name, address and details of the treatment (copied from the bottle of tablets or tube of cream you require). Pre-printed slips are available at reception. If you have more than one repeat prescription please try and order items together.
By post – send it to us with a stamped addressed envelope if you want it posted back to you. Please allow a week for postal prescriptions to be ready.
Online – via the link at the top of this page. Before you can use this service you will need to come into the practice to register with a form of photo ID (i.e. passport of photocard driving licence). You will be asked to sign a form and then we will be able to issue you with your log in details. Please do not try and register online for this service until you have picked up your log in details from the Practice.
Please do not order until you need to, precious time is spent by staff ringing patients to ascertain why they are ordering when their medication is not due.
Requests for repeat prescriptions are not taken over the telephone as this would block the telephone lines and errors can be made in verbal communication.
Electronic Prescribing Service
This service allows us to send your prescription electronically to the place you choose to get your medication, without the need for paper in some cases. If you would like your prescriptions sent this way you need to nominate a pharmacy, this works in a similar way to a prescription collection service where the pharmacy collects your prescriptions. You can get a nomination form from reception.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or clinical pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 4 full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Click here to download some guidance as to when your prescription will be ready.
Please allow 1 extra day if you are collecting your prescription from the chemist/pharmacy.
It is your responsibility to ensure that you request your medication in plenty of time, so that you do not run out.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.