How To Book An Appointment
Only attend the surgery if you have a pre-booked appointment.
Speak to a Pharmacist
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Routine Appointments (1 - 4 Weeks)
Do you have a non-urgent problem and can wait for 1 to 4 weeks to be seen?
Urgent (Same Day)
If you have an urgent medical problem and need to be seen on the same day, please phone the practice and speak to a receptionist.
Please call us directly on:
- Shoreham Health Centre: 01273 466052
- Northbourne Medical Centre: 01273 464640
- The Manor Practice: 01273 596077
- Downsway Surgery: 01273 592764
If you need to see a Doctor urgently on the day (Urgent meaning it is not regarding regular medication or an ongoing problem) then please call us using the numbers above.
All requests for same-day appointments will be triaged at point of contact. The receptionist will ask you of details of your medical problem. If appropriate, you will be offered a telephone or face-to-face appointment for that day.
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Secondary Care Referrals
As you will be aware, the NHS is under extreme pressure and waiting times are exceptionally long for most secondary care services currently. We know that this can be highly frustrating, and living with the pain or anxiety that goes alongside this, is understandably challenging.
Please remember that 1000s of people are in a similar situation, waiting for longer than we would like. If your clinical situation has changed, then we suggest that you make an appointment to speak to your GP. However, unfortunately, there is usually very little that we can do to influence these waiting times, and therefore we recommend you contact the service directly, for which you are waiting.
To check on hospital referrals and results from a hospital visit, please use the My Planned Care service.
The platform will allow you to access information ahead of your planned appointment, operation or treatment through the touch of a button.
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