We are running our first flu vaccination clinic this weekend, these are by appointment only and is not a walk in clinic. Please note all flu clinics will be held at Northbourne Medical Centre site. We are not able to give covid booster vaccines at the moment as we are still awaiting guidance. If you are entitled to the flu vaccine you will be invited by text or phone.
New Phone System
Information on our new phone system
All 4 sites across Adur Health Partnership are upgrading their phones system on 8th September 2021, we will now all be on the same system, which will make integration easier. When you phone us you will hear a welcome message and you will then be able to choose from the following options:
- Prescription queries ( we cannot take prescription requests over the phone)
- General Enquires
- Test results (this line is not open all the time please check individual sites for times to call)
- Referrals and Medical Secretaries (this line is not open all the time please check individual sites for times to call)
You will then be informed of what number caller you are. We hope that you find this system an improvement on the old system.
Our staff have received training but please bear with them whist they adjust to the new system.
Update on global shortage of blood tests equipment – what it means for patients
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.
If your condition or symptoms change or get worse, please contact the NHS as you would normally.
Covid-19 Visiting your surgery
We are asking all patients and visitors coming to the surgery to continue to wear a face mask.
In line with current Government guidance patients are required to
continue to wear a face covering in all healthcare settings.
Face coverings primarily protect others, so doing so – unless exempt – is
key to preventing spread of infection.
Please click here for more information.
Blood Tests at Southlands Hospital
As from Monday 2nd August we have been informed that Blood Tests at Southlands, Worthing Hospital and St Richards have to be booked.
The number to ring is 01903 285149 or you can book through their website https://www.westernsussexhospitals.nhs.uk/services/blood-tests/
The hospitals will still take walk-ins but you will have to wait until all the bookables have been seen.