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Patient Information

Our phone lines will be closing between 1pm and 2pm every day, commencing Monday 22nd November. Please call back after 2pm and one of the team will be able to help you. If your call is urgent and cannot wait until 2pm we do offer an emergency service. Please follow the instructions in the telephone message and your call will be transferred to our triage receptionist and urgent care team.

November 17, 2021


COVID-19 Booster Vaccinations

COVID-19 Booster Vaccinations

The COVID-19 booster vaccine campaign is now underway.

People who are more vulnerable to the virus are being invited to top up their protection ahead of winter six months or more after receiving their second jab.

Those in line for a booster jab include everyone aged 50 and over, frontline health and social care workers and those aged between 16 and 49 with an underlying health condition putting them at greater risk from the virus.

 

You must be at 182 days (six months and a week) from the date of your second vaccination to book a booster.

 

How do I get my booster?

Our local service is being held at Northbourne Medical Centre.

To receive your vaccination:

  • You will be contacted by the team running the local service to arrange an appointment. This may be by text, letter or phone call.

 

  • You can use the National Booking Service website or by calling 119 when you receive an invite from the national service (a text or a letter). You will be invited when you are six months and a week. You may be eligible and at the six months mark, and the NBS says you are not eligible yet. This is simply a timing issue to add you to the system – please keep trying over the coming days.

 

October 25, 2021


COVID-19 Booster Vaccine Update

Adur Health Partnership are now delivering both the covid booster and flu vaccines. We are working 7 days a week, vaccinating patients on Saturdays and Sundays (8-2pm) so as not to disrupt our weekday care. Each weekend we are giving between 1000 and 2000 vaccines but even at this speed it will take quite a time before we can offer the covid boosters to all 15,000 eligible patients. We would encourage you to consider using the national booking system to arrange a covid booster at other centres such as Brighton when you get the NHS text or letter.

 

The booster is the Pfizer vaccine (now known as Comirnaty) and can be given from 6 months after your second dose. We are also delivering 1st doses, second doses and for some groups of immunosuppressed patients an early 3rd dose. Please click on the link for national guidance on eligibility for boosters: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-booster-vaccine/

 

We will invite patients through an Adur Health Partnership text or phone call so please don’t call in until you’ve had our invite. We are over halfway through vaccinating our hundreds of care home residents and once this is complete we will start to plan for any bedbound patients who are unable to attend the Northbourne vaccination centre.

 We would be very keen for anyone who hasn’t had their first or second doses to book in at this stage. Please contact the surgery and if you’d like, we’d be very happy to discuss any concerns which might have made you hold back.

 

 Thanks for all your support at this difficult time,

 

Mark Halloran

Vaccination Lead GP

October 19, 2021


Flu vaccinations

We are running our first flu vaccination clinic this weekend, these are by appointment only and is not a walk in clinic.   Please note all flu clinics will be held at Northbourne Medical Centre site.   We are not able to give covid booster vaccines at the moment as we are still awaiting guidance.   If you are entitled to the flu vaccine you will be invited by text or phone.

September 17, 2021


New Phone System

Information on our new phone system

All 4 sites across Adur Health Partnership are upgrading their phones system on 8th September 2021, we will now all be on the same system, which will make integration easier.   When you phone us you will hear a welcome message and you will then be able to choose from the following options:

  1. Appointments
  2. Prescription queries ( we cannot take prescription requests over the phone)
  3. General Enquires
  4. Test results (this line is not open all the time please check individual sites for times to call)
  5. Referrals and Medical Secretaries (this line is not open all the time please check individual sites for times to call)

You will then be informed of what number caller you are.   We hope that you find this system an improvement on the old system.

Our staff have received training but please bear with them whist they adjust to the new system.

September 07, 2021